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Frequently asked questions
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Orders
Yes, you can return your order (accessories excluded) within 14 days of receiving it, as long as the products are unused and in their original packaging. Please note that return shipping costs are not covered and accessories cannot be returned.
For more information, please visit our return page or contact us.
Orders placed before 23:00 are shipped the same day. For the Netherlands and Belgium, your order will usually arrive the next day, depending on the postal service.
Please contact us as soon as possible. If your order hasn’t been processed yet, we’ll do our best to update your details.